Rebuilding an Airline for the 21st Century: LATAM's Data-Driven Transformation

Andrés Bucchi (Chief Data Officer, LATAM Airlines) joins High Signal to unpack how a century-old airline reinvented itself with data and AI—and how that transformation is unlocking value from fuel efficiency to fraud detection. LATAM has built a massive data operation, experimenting across everything from pricing to operations, while customers benefit from a more reliable and secure travel experience.

We dig into how LATAM fostered an experimentation culture, why existing data infrastructure is a critical asset, and how the biggest bottleneck in AI adoption isn't the technology itself, but human decision-making. The conversation also looks ahead to the future of generative AI as a software engineering problem, and the organizational changes needed to unlock its full potential.

LINKS

• Andrés Bucchi on LinkedIn
• Tim O'Reilly on The End of Programming As We Know It, High Signal
• Watch the conversation on YouTube
• Delphina's Newsletter